Terms and Conditions

Terms and conditions


By using our site you accept these terms and conditions

By using our site, and purchasing products from us, you confirm that you accept these terms and conditions and that you agree to comply with them.

If you do not agree to these terms, you must not purchase products from our site.

We recommend that you print a copy of these terms for future reference, although note that the latest version will always be published on our site so please check back regularly.


There are other terms that may apply to you

These terms of use refer to our privacy policy and cookie policy which also apply to your use of our site.


We may make changes to these terms and our site

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. We may also update and change our site from time to time.


Why you should read our terms and conditions

Please read our terms and conditions carefully before you complete an order with us. Our terms outline whom we are and how we provide products to you. If you believe there is an error within these terms and conditions, please contact us.


Who we are and how to contact us

Our company name in Home Pizza Ovens Limited, a registered company in England and Wales, registration number 12625420. Our registered office is The Quadrant Centre

Limes Road, Weybridge, Surrey, KT13 8DH.


How to contact us

You can contact us at sales@homepizzaovens.co.uk or by mail to The Quadrant Centre

Limes Road, Weybridge, Surrey, KT13 8DH.


Our contract with you

Our acceptance of your order takes place once we have sent you an email confirmation with details of your order including an order number.  At this point a contract will come into existence between you and Home Pizza Ovens Ltd.


Purchasing product on our website.

Once you have chosen a product and completed the purchase on the order on our check-out page, you have entered into a contract with us and you are bound by our terms and conditions.

Upon completing an order with us, you will be taken to our secure payment gateway where you can pay via a credit or debit card or by PayPal. Once payment is complete, you will be directed back to our site and a copy of your invoice will be emailed to you with an unique order number


Your right to make changes to an order

If you wish to make a change to your order, please contact us. If the change is possible we will let you know about any changes to the price of the product or timings of the delivery of the product.

If we are unable to make the change, the contact may end (see section below – your right to end the contract).


Delivery of the product

Delivery costs are displayed on our website and confirmed on the checkout page.

Delivery timings vary but we will keep you informed via email about likely delivery dates and times.

If there is a delay to your delivery that is beyond our control, we will contact you to update you with an alternative delivery time. If there is a substantial delay, you may contact us to cancel the order and receive a refund for products you have paid for but not received.

You have legal rights if we deliver any products late or not within a reasonable timeframe. If we miss the delivery deadline, you may treat the contract as at an end. However, any goods subsequently delivered must be returned to us in an opened and undamaged condition.

A product will be your responsibility at the point it is delivered to your chosen address.

The product is yours at the point we have received full payment for it.


Your right to end the contract

Your right to end the contract depends on what you have bought and whether there is a fault with it.

If you have purchased a faulty or misdescribed product, you have a legal right to end the contract.

If you have changed your mind about the product you may be able to get a refund within the cooling-off period but this is subject to deductions and you will have to pay the costs of returning the product.


Our right to end the contract

We have the right to end the contract is we have told you about an error with the price or description of the product you ordered or there has been a significant delay delivering your product. If we end the contract, we will refund you in full.


How long do I have to change my mind

You have 30 days after the day you receive the product or until you start using the product. You do not have the right to change your mind once you make use of the product.


How to end the contract

To end the contract with us, please let us know by email at sales@homepizzaovens.co.uk or by post at The Quadrant Centre, Limes Road, Weybridge, Surrey, KT13 8DH.


When we pay for the costs of return

We will pay for the costs of return is the products are faulty, misdescribed or there is an error with the pricing or description of the product.



The ovens we sell are for outdoor use only. Their construction means they are hardy to most weather conditions with the exception of extreme cold.  We recommend that your pizza oven is kept in a garage, shed or out-building during extreme cold conditions.  We also recommend that weatherproof covers are used when the oven is not in use.  Guarantees are void if the ovens are not suitably cared for during cold weather spells.


Which laws apply to this contract

These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.



Last updated 1st July 2020